3rd Party: Few ADP connections are failing with connection timedout exception for worker, worker_time_card and event endpoints
View the provider incident record →Current answer
Fivetran experienced a minor incident: 3rd Party: Few ADP connections are failing with connection timedout exception for worker, worker_time_card and event endpoints. Resolved on Sep 18, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Provider notice timeline
Affected Components
ADP Workforce Now
Incident Timeline
Resolved
We have resolved this incident.
Sep 18, 2026 at 6:30 PM UTC
Monitoring
We have deployed a fix for this issue.
We will continue to monitor all affected connectors until they resume their normal sync functionality.
Next Expected Update: 3 hours
We will continue to monitor all affected connectors until they resume their normal sync functionality.
Next Expected Update: 3 hours
Sep 18, 2026 at 2:58 PM UTC
Identified
The fix is currently being tested internally. We are monitoring the results to confirm that it resolves the intermittent failures before rolling it out more broadly.
Next expected update: In 1 hour
Next expected update: In 1 hour
Sep 18, 2026 at 1:39 PM UTC
Identified
The issue is still ongoing, and connections continue to fail. We are working on the fix.
**Next expected update:** 1 hour
**Next expected update:** 1 hour
Sep 18, 2026 at 12:32 PM UTC
Identified
We continue to investigate intermittent connection failures. Affected connections may fail and recover without a consistent pattern.
As a temporary mitigation, we are preparing a fix to skip the affected endpoint when a source connection times out, allowing the remaining tables to continue syncing.
Next Expected Update: 1 hour
As a temporary mitigation, we are preparing a fix to skip the affected endpoint when a source connection times out, allowing the remaining tables to continue syncing.
Next Expected Update: 1 hour
Sep 18, 2026 at 11:22 AM UTC
Identified
We have identified an issue in which a few ADP connections are failing with a "connection timed out" exception for the worker, worker_time_card, and event endpoints.
We are currently investigating in more detail.
Next Expected Update: 1 hour
We are currently investigating in more detail.
Next Expected Update: 1 hour
Sep 18, 2026 at 10:00 AM UTC
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