3rd Party: Navan connections are failing due to an HTTP 504 Gateway Timeout error
View the provider incident record →Current answer
Fivetran experienced a minor incident: 3rd Party: Navan connections are failing due to an HTTP 504 Gateway Timeout error. Resolved on Sep 2, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
Looking for an update now? Check the current status, or follow Fivetran for future changes.
Provider notice timeline
Affected Components
Navan
Incident Timeline
Resolved
This incident has been resolved. We have observed that instance rates are returning to normal levels and affected connectors are syncing successfully.
Incident Summary
Description:
We identified an issue for Navan connections, which resulted in syncs failing with an HTTP 504 Gateway Timeout error on the expense/transactions endpoint.
Timeline:
This issue began on 2026-09-02 at 4:30 AM UTC and was resolved on 2026-09-02 at 1:00 PM UTC.
Cause:
The failures were caused by intermittent HTTP 504 Gateway Timeout responses from Navan’s expense/transactions API endpoint.
Resolution:
The source API recovered, and subsequent sync attempts completed successfully without any changes required to the Fivetran connector. We monitored the affected connections and confirmed that failure rates returned to normal levels.
Incident Summary
Description:
We identified an issue for Navan connections, which resulted in syncs failing with an HTTP 504 Gateway Timeout error on the expense/transactions endpoint.
Timeline:
This issue began on 2026-09-02 at 4:30 AM UTC and was resolved on 2026-09-02 at 1:00 PM UTC.
Cause:
The failures were caused by intermittent HTTP 504 Gateway Timeout responses from Navan’s expense/transactions API endpoint.
Resolution:
The source API recovered, and subsequent sync attempts completed successfully without any changes required to the Fivetran connector. We monitored the affected connections and confirmed that failure rates returned to normal levels.
Sep 2, 2026 at 1:03 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 2, 2026 at 11:10 AM UTC
Identified
We have identified an issue where Navan connections are failing with HTTP 504 Gateway Timeout errors on the expense/transactions endpoint.
Some affected connections completed successfully during subsequent sync attempts, indicating that the issue may be intermittent and source-side.
We are contacting Navan to investigate the endpoint timeouts, as Navan’s status page currently shows no related incident. We will continue monitoring affected connections.
Some affected connections completed successfully during subsequent sync attempts, indicating that the issue may be intermittent and source-side.
We are contacting Navan to investigate the endpoint timeouts, as Navan’s status page currently shows no related incident. We will continue monitoring affected connections.
Sep 2, 2026 at 6:57 AM UTC
Identified
The issue has been identified and we are working to resolve it.
Sep 2, 2026 at 6:50 AM UTC
Was your business affected by this Fivetran outage?
Follow Fivetran and route available status alerts to email or a team channel.