F5 Distributed Cloud - Service Interruption - API Discovery Console Visibility and Configuration Delay - INC-20261114-548

The F5 Distributed Cloud team has resolved the issue affecting the API Discovery functionality in the F5 Distributed Cloud Console. Services have been restored and fully operational, and the issue's root cause has been identified. The service remains under close monitoring to ensure continued stability.

The system has been stabilized, and services, including the user interface, are functioning as expected. Customers can now fully access API Discovery settings, and all related functionality is working as expected.

Traffic, Web Application Firewall (WAF), and API Security protection remained unaffected during the incident. We will continue to closely monitor the environment to ensure continued service stability.

Thank you for your patience and understanding.

The F5 Distributed Cloud team is currently investigating the API Security user interface in the F5 Distributed Cloud Console.

During this time, customers may encounter difficulties when attempting to create or update API Discovery settings, and API attacks detection may not appear in the console

All existing settings remain active and continue to function as expected. Customer traffic, the Web Application Firewall (WAF), and API Security protection are not affected and continue to keep applications available and secure.

Our team has fully mobilized to investigate and address the issue. We are currently performing initial investigations and impact assessments to determine the root cause of the incident. A detailed incident notification will be provided, and any mitigation steps will be shared as soon as they become available.

We appreciate your patience as we work to resolve this situation. For the latest updates, please continue to monitor progress on this site (https://www.f5cloudstatus.com/).

The F5 Distributed Cloud team has identified an issue affecting API Discovery in the Console.

During this time, customers may be unable to create or update API Discovery settings, and new discovery data or attack detections may not appear in the Console.

All existing settings remain active and continue to work as expected. Customer traffic, Web Application Firewall (WAF), and API Security protection are completely unaffected and continue to keep applications available and secure.

Our teams are actively working on a fix and will provide further updates as soon as possible.

Contact Information:
Email Support: support@cloud.f5.com
Phone Support: https://my.f5.com/manage/s/article/K000135931

This advisory is to inform you that we are currently investigating reports of service degradation affecting the API Security user interface in the F5 Distributed Cloud Console.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status:
• We have identified potential service impact at 11/14/2026, 00:36 UTC;
• Our incident response team has been fully mobilized;
• Initial investigation and impact assessment efforts are underway.
Next Steps:
• A detailed incident notification will be provided within 30 minutes;
• Our teams are working to determine the root cause of the incident;
• We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.
Thank you for your continued support and trust in F5.