Customers connected via Telia ISP cannot connect to ESET Cloud Services
View the provider incident record →Current answer
ESET experienced a major incident: Customers connected via Telia ISP cannot connect to ESET Cloud Services. ServiceAlert observed recovery on Oct 16, 2026.
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Incident Lifecycle
Affected Components
Europe, Africa, Asia Pacific
Europe, Africa, Asia Pacific
ESET PROTECT Hub
ESET Business Account
Incident Timeline
Investigating
We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.
Jun 29, 2026 at 11:44 AM UTC
Investigating
We are aware of an issue with the Telia internet service provider that prevents customers from accessing ESET Cloud Services. We will provide updates in due course.
Jun 29, 2026 at 11:40 AM UTC
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