Current answer
Optimizely Service experienced a minor incident: Delay of E-Mails Submitted via SMTP API. ServiceAlert observed recovery on Sep 16, 2026.
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Incident Lifecycle
Affected Components
Campaign E-Mail Submission via SMTP
Incident Timeline
Identified
Starting around 10:00 CEST processing of emails submitted via our SMTP API is delayed.
We already identified the underlying problem and are in the process of fixing the issue.
We already identified the underlying problem and are in the process of fixing the issue.
Sep 16, 2026 at 8:33 AM UTC
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