Current answer
emnify experienced a minor incident: Service Degradation - OpenVPN issues. ServiceAlert observed recovery on Sep 16, 2026.
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Incident Lifecycle
Affected Components
VPN services
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 16, 2026 at 2:22 PM UTC
Identified
The issue has been identified, and a fix is being implemented.
Further updates will follow shortly.
Further updates will follow shortly.
Sep 16, 2026 at 2:09 PM UTC
Investigating
Dear emnify Customers,
We are currently investigating an issue with OpenVPN that affects users who use an application token for authentication. All new connections made after 0900 UTC may be affected.
We are working on a mitigation, and further updates will follow shortly.
Kind regards,
emnify Support Team
We are currently investigating an issue with OpenVPN that affects users who use an application token for authentication. All new connections made after 0900 UTC may be affected.
We are working on a mitigation, and further updates will follow shortly.
Kind regards,
emnify Support Team
Sep 16, 2026 at 2:05 PM UTC
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