Current answer
emnify experienced a minor incident: Service Degradation - Zain Kuwait. ServiceAlert observed recovery on Oct 14, 2026.
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Incident Lifecycle
Affected Components
Network Connectivity - Middle East & Africa
Incident Timeline
Monitoring
Service has been restored, and access to the Zain Kuwait network has been re-enabled. We are continuing to monitor the situation closely to ensure service remains stable.
Thank you for your patience. We will provide further updates if necessary.
Thank you for your patience. We will provide further updates if necessary.
Oct 14, 2026 at 1:49 PM UTC
Identified
We have confirmed that the issue is isolated to Zain Kuwait and are engaging with the relevant parties to restore normal service.
We will provide another update as soon as more information becomes available.
We will provide another update as soon as more information becomes available.
Oct 12, 2026 at 3:34 PM UTC
Investigating
Dear emnify Customers,
We are currently investigating a connectivity issue affecting devices connected via the Zain network in Kuwait. In the meantime, we have blocked the network to help devices switch to the other available network, STC, which is confirmed to be working as expected.
We will continue to share updates as more information becomes available.
Kind regards,
emnify Support Team
We are currently investigating a connectivity issue affecting devices connected via the Zain network in Kuwait. In the meantime, we have blocked the network to help devices switch to the other available network, STC, which is confirmed to be working as expected.
We will continue to share updates as more information becomes available.
Kind regards,
emnify Support Team
Oct 12, 2026 at 11:38 AM UTC
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