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emnify Outage History

Uptime record, past incidents, and downtime history for emnify.

Checking current status...
45.1% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 30Jun 27

Monthly Uptime

Month Uptime Days Tracked Days with Issues
June 2026 18.5% 27 22
May 2026 32.3% 31 21
April 2026 76.7% 30 7
March 2026 100% 3 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
Issues with data limit enforcement
minor

Started: Jun 26, 7:58 PM

monitoring
We have applied a fix we are seeing positive results. We will closely monitor the situation.
Jun 26, 8:23 PM
identified
We have identified the issue and applied a fix. More updates to follow shortly while we look into the root cause further.
Jun 26, 8:09 PM
investigating
Dear emnify Customers, We are investigating a limit blocking issue that may be affecting multiple organizations. The team is working closely to mitigate the issue. Kind regards, emnify Support Team
Jun 26, 7:58 PM
Service Degradation - Vodafone Germany
minor

Started: Jun 23, 12:49 PM

monitoring
Our recent tests show that Vodafone Germany is operational again, thus we have now unblocked the network. We will closely monitor the situation and will provide an update accordingly.
Jun 23, 1:08 PM
investigating
Dear emnify Customers, We are currently investigating a connectivity issue affecting devices connected via the Vodafone network in Germany. In the meantime, we have blocked the network to help devices switch to other available networks, which are confirmed to be working as expected. We will continue to share updates as more information becomes available. Kind regards, emnify Support Team
Jun 23, 12:49 PM
Degraded Performance – Embedded Dashboards & Stats API
minor

Started: Jun 20, 10:35 PM

monitoring
Our infrastructure provider has implemented a fix, and we confirm that both embedded dashboards and stats API are operational again. We will continue to monitor closely.
Jun 21, 1:02 AM
identified
We have identified that the degraded performance is caused by an issue with our infrastructure provider. We are working closely with them to restore normal service as quickly as possible and will provide further updates soon.
Jun 20, 10:50 PM
investigating
Dear emnify Customers, We are currently investigating reports of degraded performance affecting the embedded dashboards in the portal and the Stats API. Our team is working to identify the root cause and will provide updates as more information becomes available. Kind regards, emnify Support Team
Jun 20, 10:35 PM
Service degradation - EE (UK)
minor

Started: Jun 18, 12:55 PM

monitoring
Service has been restored and access to the EE (UK) network has been re-enabled. We are continuing to monitor the situation closely to ensure service remains stable. Thank you for your patience. We will provide further updates if necessary.
Jun 18, 3:26 PM
identified
We have confirmed that the issue is isolated to EE (UK) and are engaging with the relevant parties to restore normal service. As a precautionary measure, we have temporarily blocked access to the EE (UK) network to prevent devices from attaching while the issue persists. We will provide another update as soon as more information becomes available.
Jun 18, 1:18 PM
investigating
Dear emnify customer, We are currently investigating a service degradation in EE (UK). Devices that attempt to connect to this network may experience issues. We will publish a new update shortly.
Jun 18, 12:55 PM
Service Degradation - Orange (Guinea)
minor

Started: Jun 4, 1:48 PM

identified
Dear emnify Customers, We have received confirmation from Orange that they are currently experiencing an incident within their network, which may be impacting service availability. We are actively coordinating with their team and monitoring the situation closely. We will provide further updates as soon as more information becomes available from the operator. Kind regards, emnify Support Team
Jun 4, 1:58 PM
investigating
Dear emnify Customers, We are currently investigating a connectivity issue affecting devices connected via the Orange network in Guinea. Customers may experience intermittent connectivity and service degradation. Our team is actively working with the network provider to identify the root cause and restore normal service as quickly as possible. We will continue to share updates as more information becomes available. Kind regards, emnify Support Team
Jun 4, 1:48 PM
Service Degradation - 4G Connectivity
minor

Started: Jun 3, 8:23 AM

monitoring
Dear emnify Customers, We are now observing that 4G traffic has returned to normal levels, indicating that connectivity has stabilized and service performance has recovered. Our team will continue to actively monitor the network to ensure 4G services remain stable and continue to function as expected. Kind regards, emnify Support Team
Jun 3, 8:37 AM
investigating
Dear emnify Customers, We are currently investigating a connectivity issue affecting devices connected via 4G networks. Customers may experience intermittent connectivity and service degradation. Our team is actively working to identify the root cause and restore normal service as quickly as possible. We will continue to share updates as more information becomes available. Kind regards, emnify Support Team
Jun 3, 8:23 AM
May 2026
Service Degradation - Lonestar (Liberia)
minor

Started: May 18, 7:18 AM

monitoring
Dear emnify Customers, Our latest network tests toward Lonestar Liberia are now returning successful results, and the temporary network block has been lifted. At this time, devices should gradually resume normal network registration and connectivity. Our teams will continue to closely monitor the situation to ensure service stability and full restoration. Further updates will be provided as recovery progresses. Kind regards, emnify Support Team
May 20, 4:15 PM
identified
Dear emnify Customers, We are continuing to follow up closely with Lonestar Liberia and are currently awaiting further updates from their team regarding the ongoing issue. In the meantime, the alternative network provider, Orange Liberia, continues to operate normally and remains available for affected devices. We will continue to keep you informed of any significant developments. Kind regards, emnify Support Team
May 18, 11:30 AM
investigating
Dear emnify Customers, We have reached out to Lonestar Liberia and we are awaiting additional updates regarding the root cause and remediation efforts. As a temporary mitigation measure, connections to the Lonestar network have been blocked to prevent additional device attachments. Affected SIMs should continue to connect through alternative available network (Orange). We will provide another update as soon as more information becomes available. Kind regards, emnify Support Team
May 18, 7:33 AM
investigating
Dear emnify Customers, We are currently investigating a connectivity issue affecting devices connected via the Lonestar network in Liberia. Customers may experience intermittent connectivity and service degradation. Our team is actively working with the network provider to identify the root cause and restore normal service as quickly as possible. We will continue to share updates as more information becomes available. Kind regards, emnify Support Team
May 18, 7:18 AM
Service degradation - Play (Poland)
minor

Started: May 14, 6:02 PM

monitoring
Connectivity on the Play network in Poland has been restored and services are operating normally again. We are continuing to monitor the situation closely to ensure service stability.
May 14, 8:29 PM
identified
We have identified the issue affecting connectivity on the Play network in Poland and are currently in contact with the operator to restore normal service. As a temporary mitigation measure, connectivity through the Play network has been temporarily restricted. Customers in Poland can continue using alternative available networks in the country, which are operating normally. We will continue to provide updates as more information becomes available.
May 14, 6:10 PM
investigating
We are currently investigating connectivity issues affecting devices connected through the Play network in Poland. Customers may experience intermittent connectivity or service degradation. Our team is actively working to identify the root cause and restore normal service as quickly as possible. We will continue to provide updates as more information becomes available.
May 14, 6:02 PM
Service degradation - MTN (Guinea-Bissau)
minor

Started: May 11, 3:24 PM

identified
We are currently in contact with the operator and working with them while they implement corrective actions on their side to restore normal service. Other mobile networks in Guinea-Bissau continue to operate normally and are not impacted. We will continue to provide updates as more information becomes available.
May 11, 4:01 PM
investigating
We are currently investigating connectivity issues affecting devices connected through the MTN network in Guinea-Bissau. At this time, other mobile networks in the country are operating normally and are not impacted. Further updates will be provided as more information becomes available.
May 11, 3:24 PM
April 2026
Service Degradation - MTN Côte d'Ivoire
minor

Started: Apr 27, 2:30 PM

monitoring
Our tests are now yielding partial success; thus, we have now enabled the network again for 2G and 3G, while LTE will remain blocked in the meantime. We will continue to work with the operator to ensure full restoration.
Apr 28, 8:02 AM
investigating
We have temporarily blocked access to MTN Côte d'Ivoire to prevent further device attachments. Devices in the region can continue to connect through alternative available networks. We’re keeping a close watch and will update promptly with any new information.
Apr 27, 3:39 PM
investigating
Dear emnify Customers, We are currently investigating a service degradation impacting MTN Cote d’Ivoire. Devices attempting to connect to this network may encounter connectivity issues. Our team is in contact with the operator to determine the cause. We will provide further updates as they become available. Kind regards, emnify Support Team
Apr 27, 2:30 PM
Event display issues
minor

Started: Apr 27, 2:42 AM

monitoring
A fix has been implemented for the issue affecting event display, and we are currently monitoring the results. We will continue to observe the system to ensure stability and will provide further updates as needed.
Apr 27, 3:33 AM
identified
We have identified the component where the issue affecting event display is occurring. Our team is actively working on resolving the issue and will provide further updates as progress is made.
Apr 27, 2:50 AM
investigating
We are currently investigating an issue affecting the display of events in the emnify Portal, as well as via the API. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available
Apr 27, 2:42 AM
Increased API error rates
minor

Started: Apr 22, 7:56 AM

monitoring
Dear emnify Customers, Error rates have decreased, and the APIs are now functioning normally. We are actively monitoring the service to ensure continued stability and performance. We’ll continue to share updates as soon as they become available. Kind regards, emnify Support Team
Apr 22, 8:31 AM
identified
Dear emnify Customers, We have identified the issue and have applied a fix. The errors have now significantly decreased and we are monitoring closely the situation. We’ll continue to share updates as soon as they become available. Kind regards, emnify Support Team
Apr 22, 8:24 AM
investigating
Dear emnify Customers, We are currently investigating increased API rate errors, primarily affecting the portal endpoint stats and API. Further updates will be provided shortly. Kind regards, emnify Support Team
Apr 22, 7:56 AM
Service degradation - MTN Uganda
minor

Started: Apr 17, 5:53 PM

monitoring
Service connectivity in MTN Uganda has been restored. We are continuing to monitor the situation closely to ensure stability.
Apr 17, 11:00 PM
identified
We have identified that the reported service degradation affecting connectivity in MTN Uganda is not originating from the emnify platform. We have engaged MTN and are working with them to resolve the issue. Connectivity on other networks in Uganda remains fully operational. We will continue to monitor the situation and provide updates as more information becomes available.
Apr 17, 6:02 PM
investigating
We are currently investigating a service degradation affecting connectivity in MTN Uganda. Our engineering team is actively working to identify the root cause and assess the impact. We will provide further updates as soon as more information becomes available.
Apr 17, 5:53 PM
OpenVPN authentication issues
minor

Started: Apr 17, 8:47 AM

monitoring
Our engineering team has identified the cause and has applied a fix. We are closely monitoring the results. Further updates to follow.
Apr 17, 9:10 AM
identified
Dear emnify Customers, We are currently investigating an issue with OpenVPN authentication affecting all breakout regions. We will provide an update shortly. Kind regards, emnify Support Team
Apr 17, 8:47 AM
Data Usage Statistics and Billing Preview Degradation
minor

Started: Apr 8, 4:17 PM

monitoring
Dear emnify Customers, A fix has been successfully applied, and billing previews and usage statistics are now up to date. We will continue to closely monitor the system to ensure everything remains stable. Kind regards, emnify Support Team
Apr 8, 7:00 PM
identified
Dear emnify Customers, Our team has identified the root cause of the issue and is currently working on implementing a fix. We will continue to provide updates as progress is made. Kind regards, emnify Support Team
Apr 8, 4:26 PM
investigating
Dear emnify Customers, We are currently observing an issue affecting traffic data accuracy which may cause discrepancies in billing previews and usage statistics across the portal and APIs. Our team is actively investigating the issue and we will provide an update shortly. Kind regards, emnify Support Team
Apr 8, 4:17 PM
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