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emnify Outage History

Uptime record, past incidents, and downtime history for emnify.

Checking current status...
80.4% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 83.3% 12 2
April 2026 76.7% 30 7
March 2026 100% 4 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Service degradation - MTN (Guinea-Bissau)
minor

Started: May 11, 3:24 PM

identified
We are currently in contact with the operator and working with them while they implement corrective actions on their side to restore normal service. Other mobile networks in Guinea-Bissau continue to operate normally and are not impacted. We will continue to provide updates as more information becomes available.
May 11, 4:01 PM
investigating
We are currently investigating connectivity issues affecting devices connected through the MTN network in Guinea-Bissau. At this time, other mobile networks in the country are operating normally and are not impacted. Further updates will be provided as more information becomes available.
May 11, 3:24 PM
April 2026
Service Degradation - MTN Côte d'Ivoire
minor

Started: Apr 27, 2:30 PM

monitoring
Our tests are now yielding partial success; thus, we have now enabled the network again for 2G and 3G, while LTE will remain blocked in the meantime. We will continue to work with the operator to ensure full restoration.
Apr 28, 8:02 AM
investigating
We have temporarily blocked access to MTN Côte d'Ivoire to prevent further device attachments. Devices in the region can continue to connect through alternative available networks. We’re keeping a close watch and will update promptly with any new information.
Apr 27, 3:39 PM
investigating
Dear emnify Customers, We are currently investigating a service degradation impacting MTN Cote d’Ivoire. Devices attempting to connect to this network may encounter connectivity issues. Our team is in contact with the operator to determine the cause. We will provide further updates as they become available. Kind regards, emnify Support Team
Apr 27, 2:30 PM
Event display issues
minor

Started: Apr 27, 2:42 AM

monitoring
A fix has been implemented for the issue affecting event display, and we are currently monitoring the results. We will continue to observe the system to ensure stability and will provide further updates as needed.
Apr 27, 3:33 AM
identified
We have identified the component where the issue affecting event display is occurring. Our team is actively working on resolving the issue and will provide further updates as progress is made.
Apr 27, 2:50 AM
investigating
We are currently investigating an issue affecting the display of events in the emnify Portal, as well as via the API. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available
Apr 27, 2:42 AM
Increased API error rates
minor

Started: Apr 22, 7:56 AM

monitoring
Dear emnify Customers, Error rates have decreased, and the APIs are now functioning normally. We are actively monitoring the service to ensure continued stability and performance. We’ll continue to share updates as soon as they become available. Kind regards, emnify Support Team
Apr 22, 8:31 AM
identified
Dear emnify Customers, We have identified the issue and have applied a fix. The errors have now significantly decreased and we are monitoring closely the situation. We’ll continue to share updates as soon as they become available. Kind regards, emnify Support Team
Apr 22, 8:24 AM
investigating
Dear emnify Customers, We are currently investigating increased API rate errors, primarily affecting the portal endpoint stats and API. Further updates will be provided shortly. Kind regards, emnify Support Team
Apr 22, 7:56 AM
Service degradation - MTN Uganda
minor

Started: Apr 17, 5:53 PM

monitoring
Service connectivity in MTN Uganda has been restored. We are continuing to monitor the situation closely to ensure stability.
Apr 17, 11:00 PM
identified
We have identified that the reported service degradation affecting connectivity in MTN Uganda is not originating from the emnify platform. We have engaged MTN and are working with them to resolve the issue. Connectivity on other networks in Uganda remains fully operational. We will continue to monitor the situation and provide updates as more information becomes available.
Apr 17, 6:02 PM
investigating
We are currently investigating a service degradation affecting connectivity in MTN Uganda. Our engineering team is actively working to identify the root cause and assess the impact. We will provide further updates as soon as more information becomes available.
Apr 17, 5:53 PM
OpenVPN authentication issues
minor

Started: Apr 17, 8:47 AM

monitoring
Our engineering team has identified the cause and has applied a fix. We are closely monitoring the results. Further updates to follow.
Apr 17, 9:10 AM
identified
Dear emnify Customers, We are currently investigating an issue with OpenVPN authentication affecting all breakout regions. We will provide an update shortly. Kind regards, emnify Support Team
Apr 17, 8:47 AM
Data Usage Statistics and Billing Preview Degradation
minor

Started: Apr 8, 4:17 PM

monitoring
Dear emnify Customers, A fix has been successfully applied, and billing previews and usage statistics are now up to date. We will continue to closely monitor the system to ensure everything remains stable. Kind regards, emnify Support Team
Apr 8, 7:00 PM
identified
Dear emnify Customers, Our team has identified the root cause of the issue and is currently working on implementing a fix. We will continue to provide updates as progress is made. Kind regards, emnify Support Team
Apr 8, 4:26 PM
investigating
Dear emnify Customers, We are currently observing an issue affecting traffic data accuracy which may cause discrepancies in billing previews and usage statistics across the portal and APIs. Our team is actively investigating the issue and we will provide an update shortly. Kind regards, emnify Support Team
Apr 8, 4:17 PM
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