Current answer
Doctolib experienced a minor incident: Phone assistant picks call but does not answer. ServiceAlert observed recovery on Oct 5, 2026.
Looking for an update now? Check the current status, or follow Doctolib for future changes.
Incident Lifecycle
Affected Components
Phone assistant
Incident Timeline
Monitoring
Performance has returned to normal for the following component.
There is no longer any user impact. We are monitoring to ensure continued stability.
— Your Doctolib Team
There is no longer any user impact. We are monitoring to ensure continued stability.
— Your Doctolib Team
Oct 5, 2026 at 7:42 AM UTC
Identified
The root cause of the service interruption affecting the following component has been identified.
Restoration efforts are actively underway.
We know this situation can create significant pressure for healthcare teams, and we are prioritizing safe and rapid recovery.
Further updates will follow.
— Your Doctolib Team
Restoration efforts are actively underway.
We know this situation can create significant pressure for healthcare teams, and we are prioritizing safe and rapid recovery.
Further updates will follow.
— Your Doctolib Team
Oct 5, 2026 at 7:32 AM UTC
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