New Multi-region uptime checks and custom-domain status pages

Consultation Assistant is not available

Critical Impact Resolved Duration: 16m September 1, 2026
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Current answer

Doctolib experienced a critical incident: Consultation Assistant is not available. ServiceAlert observed recovery on Sep 1, 2026.

Official Doctolib status page Current Doctolib status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Monitoring
Affected Components
Clinical software

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Sep 1, 2026 at 9:45 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 1, 2026 at 9:39 AM UTC
Investigating
We are currently investigating this issue.
Sep 1, 2026 at 9:38 AM UTC
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