Current answer
DigiCert experienced a minor incident: Document Signing - Go Sign Mobile Registration Issue. ServiceAlert observed recovery on Sep 28, 2026.
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Incident Lifecycle
Affected Components
Content Trust Manager (Switzerland)
Content Trust Manager (Netherlands)
Incident Timeline
Identified
We are aware of an ongoing issue related to the Go Sign Mobile application, which is required to approve qualified signatures. After a recent update of the Go Sign Mobile application users have been logged out of the application and need to re-register. Please contact your administrator or DigiCert One Support at dc1.standard.support@digicert.com if you are affected by this issue in order to get assistance with the re-registration. We are actively working to get this issue resolved.
Sep 28, 2026 at 2:39 PM UTC
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