DigiCert Alert - DigiCert Alert - Go>Sign Mobile App failures for Android users
View the provider incident record →Current answer
DigiCert experienced a minor incident: DigiCert Alert - DigiCert Alert - Go>Sign Mobile App failures for Android users. ServiceAlert observed recovery on Oct 8, 2026.
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Incident Lifecycle
Affected Components
Content Trust Manager (Switzerland)
Content Trust Manager (Netherlands)
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 7, 2026 at 6:13 PM UTC
Investigating
We are aware of an ongoing issue related to the Go Sign Mobile application, which is required to approve qualified signatures. The fix which was applied on 5th Oct 2026 had to be reverted due to a subsequent error during signing. At present, Go>Sign mobile Android users encounter an error in their app during authorization. We continue to work with our 3rd party service provider to identify and resolve the issue at the earliest.
Oct 6, 2026 at 2:14 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 5, 2026 at 6:27 PM UTC
Investigating
We are investigating this issue with Ascertia for a resolution.
Oct 1, 2026 at 6:00 PM UTC
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