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DigiCert Outage History

Uptime record, past incidents, and downtime history for DigiCert.

Checking current status...
73.6% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 30Jun 27

Monthly Uptime

Month Uptime Days Tracked Days with Issues
June 2026 66.7% 27 9
May 2026 83.9% 31 5
April 2026 66.7% 30 10
March 2026 100% 3 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Mar 29 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

June 2026
DigiCert Alert | AI Chatbot Looping
major

Started: Jun 8, 9:47 AM

monitoring
A fix has been implemented and we are monitoring the results.
Jun 8, 10:53 AM
investigating
We are currently experiencing a technical problem with our <strong>AI Chatbot</strong> system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04990388 While we work to restore access to our AI Chatbot, you can contact us through: <strong>Telephone:</strong> <a href="https://www.digicert.com/contact-us">Call us</a> <strong>Chat:</strong> <a href="https://digicert.my.salesforce-sites.com/chat/apex/DigiCertcom_English_PreChat_Questionnair?...
Jun 8, 9:47 AM
DigiCert Alert | E-Commerce CertCentral Accounts
critical

Started: Jun 1, 10:17 AM

identified
The issue has been identified and a fix is being implemented.
Jun 1, 10:58 AM
investigating
We are currently experiencing a technical problem with login timeouts on our <strong>E-Commerce CertCentral Accounts</strong> system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04978003 While we work to restore access to our E-Commerce CertCentral Accounts, you can contact us through: <strong>Telephone:</strong> <a href="https://www.digicert.com/contact-us">Call us</a> <strong>Chat:</strong> <a href="https://digicert.my.salesforce-s...
Jun 1, 10:17 AM
May 2026
DC1 NL Prod instance - Connectivity issues on the secondary network between DTM and DSE
minor

Started: May 19, 12:46 PM

monitoring
We have fixed the issue with our secondary network between Document Trust Manager and Document Signing Engine in our DC1 NL instance and we are monitoring the performance.
May 19, 1:30 PM
investigating
We have identified a connectivity issue with one of our secondary network between Document Trust Manager and Document Signing Engine in our DC1 NL instance. While most of the signing traffic is served through our primary network, customers using DTM with DSE may face issues during signing. We are currently investigating the underlying cause and working with cross-functional teams to resolve the issue.
May 19, 12:46 PM
DigiCert Alert - DigiCert One TLM Manager is not reponsive
major

Started: May 15, 4:28 PM

investigating
We are continuing to investigate this issue.
May 15, 4:29 PM
investigating
We are currently experiencing a technical problem with our DigiCert One TLM Manager is not responsive While we work to restore access to our Customer support phone system, you can contact us through: <strong>Chat:</strong> <a href="https://digicert.secure.force.com/chat/apex/DigiCert_Legacy_PreChat_Questionnaire?endpoint=https%3A%2F%2F229cy.la4-c1-dfw.salesforceliveagent.com%2Fcontent%2Fs%2Fchat%3Flanguage%3Den_US%23deployment_id%3D5720z0000008One%26org_id%3D00D60000000KAGN%26button_id%3D...
May 15, 4:28 PM
DigiCert ONE Netherlands - Document Trust Manager
major

Started: May 11, 8:47 AM

monitoring
We have fixed the issue with backend services of DC1 DTM NL Prod instance and currently monitoring the performance.
May 11, 9:51 AM
investigating
We have identified an issue with DC1 Document Trust Manager of NL Prod instance and are troubleshooting the same with cross-functional teams.
May 11, 8:47 AM
DC1 NL instance STM Prod Customers encountering 500 errors while signing
major

Started: May 11, 7:44 AM

monitoring
We have fixed the issue with backend services of DC1 Software Trust Manager of NL Prod instance and are monitoring the performance.
May 11, 8:02 AM
identified
We have identified an issue with one of our backend services of DC1 Software Trust Manager of NL Prod instance and are troubleshooting the same with cross-functional teams.
May 11, 7:44 AM
April 2026
CertCentral EU : Issue with Validation flow causing delay in Cert issuance for few product certificates.
minor

Started: Apr 28, 10:02 AM

monitoring
A fix has been implemented by the Engineering team and we are monitoring the performance of the validation workflow in the CertCentral EU for the following products. Swiss Qualified Personal Swiss regulated personal Org Swiss regulated eSeal AATL, PKI Overheid, PSD2 (QWAC/Seal), EU qualified (all)
Apr 28, 10:47 AM
identified
We have identified an internal issue which could affect the validation flow for the following CertCentral EU products and cause delay in issuance. we are currently working with Engineering and SRE teams to resolve the same. Swiss Qualified Personal Swiss regulated personal Org Swiss regulated eSeal AATL, PKI Overheid, PSD2 (QWAC/Seal), EU qualified (all)
Apr 28, 10:02 AM
Issue connecting to ocsp.digicert.cn
critical

Started: Apr 23, 8:14 AM

monitoring
The issue has been fixed by the 3rd Party CDN provider. The connectivity to ocsp.digicert.cn and crl.digicert.cn are successful.
Apr 23, 11:37 AM
identified
We have identified that the connectivity issue with the ocsp.digicert.cn and crl.digicert.cn is due to an issue at one of our 3rd Party CDN provider. We are currently working with the CDN provider's support team to resolve the issue.
Apr 23, 9:01 AM
investigating
We are currently having a connectivity issue with one of our OCSP service - ocsp.digicert.cn . We are working with the relevant teams to identify and fix the issue.
Apr 23, 8:14 AM
DC1 US Prod - Increase in response time
minor

Started: Apr 23, 6:52 AM

monitoring
We have fixed the issue and response time of all the managers in the DC1 US instance are good. We are monitoring the performance.
Apr 23, 7:19 AM
investigating
We have currently identified an issue with DC1 US Prod instance due to which customers may experience slow response time with one or more managers. We are working with Engineering team to fix the issue.
Apr 23, 6:52 AM
DC1 NL Prod : Slow processing of TLM API
minor

Started: Apr 15, 9:34 AM

investigating
We have received reports from a few customers that the TLM API of DC1 NL prod instance are processing slowly. We are actively troubleshooting the issue with the Engineering team to identify the cause.
Apr 15, 9:34 AM
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