Current answer
DigiCert experienced a major incident: DigiCert Support Email System Alert. ServiceAlert observed recovery on Sep 4, 2026.
Looking for an update now? Check the current status, or follow DigiCert for future changes.
Incident Lifecycle
Affected Components
DigiCert ONE Console (Global)
digicert.com Login (Global)
DigiCert Support Email System
Incident Timeline
Identified
The issue has been identified and a fix is being implemented.
Sep 4, 2026 at 11:11 AM UTC
Investigating
We are currently experiencing a technical problem with our <strong>DigiCert Support Email System</strong> and are working to resolve the issue as quickly as possible.
We are tracking this issue under Case# 05116620
While we work to restore access to our DigiCert Support Email System , you can contact us through:
<strong>Telephone:</strong> <a href="https://www.digicert.com/contact-us">Call us</a>
<strong>Chat:</strong> <a href="https://digicert.my.salesforce-sites.com/chat/apex/DigiCert...
We are tracking this issue under Case# 05116620
While we work to restore access to our DigiCert Support Email System , you can contact us through:
<strong>Telephone:</strong> <a href="https://www.digicert.com/contact-us">Call us</a>
<strong>Chat:</strong> <a href="https://digicert.my.salesforce-sites.com/chat/apex/DigiCert...
Sep 4, 2026 at 10:31 AM UTC
Investigating
We are continuing to investigate this issue.
Sep 4, 2026 at 10:30 AM UTC
Investigating
We are currently experiencing a technical problem with our <strong>DigiCert Support Email System</strong> and are working to resolve the issue as quickly as possible.
We are tracking this issue under Case# 05116620
While we work to restore access to our DigiCert Support Email System , you can contact us through:
<strong>Telephone:</strong> <a href="https://www.digicert.com/contact-us">Call us</a>
<strong>Chat:</strong> <a href="https://digicert.my.salesforce-sites.com/chat/apex/DigiCertc...
We are tracking this issue under Case# 05116620
While we work to restore access to our DigiCert Support Email System , you can contact us through:
<strong>Telephone:</strong> <a href="https://www.digicert.com/contact-us">Call us</a>
<strong>Chat:</strong> <a href="https://digicert.my.salesforce-sites.com/chat/apex/DigiCertc...
Sep 4, 2026 at 10:03 AM UTC
Was your business affected by this DigiCert outage?
Follow DigiCert and route available status alerts to email or a team channel.