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Dialpad

Some contact center agents may be experiencing issues with being unable to complete a call wrap-up

Minor Impact Resolved Duration: 53m August 21, 2026

Incident Lifecycle

Identified Monitoring
Affected Components
Contact Center

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results. Agents should refresh their application to pick up the change.
Aug 21, 2026 at 4:42 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Aug 21, 2026 at 4:21 PM UTC
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