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Dialpad

Some customers may be experiencing degraded performance with IVR calls

Minor Impact Resolved Duration: 43d 7h 31m July 7, 2026

Incident Lifecycle

Investigating Identified Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Jul 7, 2026 at 7:33 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Jul 7, 2026 at 7:26 PM UTC
Investigating
Some customers may be experiencing degraded performance with IVR calls. The degraded calls will be going to designated fallbacks.
Jul 7, 2026 at 6:38 PM UTC
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