Current answer
Cytracom experienced a minor incident: ControlOne partial service degradation to Cloudflare. ServiceAlert observed recovery on Oct 28, 2026.
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Incident Lifecycle
Affected Components
US-NorthEast (EWR) Region
US-SouthEast (ATL) Region
US-MidWest (ORD) Region
US-SouthCentral (DFW) Region
US-NorthWest (SEA) Region
US-SouthWest (LAX) Region
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 27, 2026 at 3:27 PM UTC
Identified
The issue has been identified, and a fix is rolling out in stages to all customers.
Oct 27, 2026 at 2:32 PM UTC
Investigating
We have identified an issue causing a partial service degradation for a subset of customers.
ControlOne Bridges and Agents may experience intermittent connectivity failures to sites and applications hosted behind cloudflare https://www.cloudflarestatus.com/incidents/dk2obcyw2aew
ControlOne Bridges and Agents may experience intermittent connectivity failures to sites and applications hosted behind cloudflare https://www.cloudflarestatus.com/incidents/dk2obcyw2aew
Oct 27, 2026 at 1:05 PM UTC
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