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Countingup

Provider outage impacting card transactions

Critical Impact Investigating Ongoing May 15, 2026

Incident Lifecycle

Investigating

Incident Timeline

Investigating
One of our providers is experiencing technical difficulties which is affecting the processing of card transactions.

We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.
May 15, 2026 at 11:30 AM UTC
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