Provider outage affecting inbound and outbound account transfers
Incident Lifecycle
Incident Timeline
Investigating
Our provider has identified the issue and is currently working on processing the affected Faster Payments.
Apr 9, 2026 at 12:05 PM UTC
Investigating
One of our providers informed us that they experienced technical difficulties. This has affected the processing of both inbound and outbound account transfers through the Faster Payment scheme between 04:41 and 08:21 BST.
All payments initiated before or after this timeframe have not been impacted.
We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.
All payments initiated before or after this timeframe have not been impacted.
We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.
Apr 9, 2026 at 8:07 AM UTC
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