Investigating Issue Impacting email functionality on Conga Platform
Incident Lifecycle
Affected Components
Conga Composer - NA
Conga Composer - EU
Conga Composer - AP
CPQ Catalog Service - NA
CPQ Catalog Service - EU
CPQ Catalog Service - AP
Conga CLM - NA
Conga CLM - EU
Conga CLM - AP
Login & Authentication - NA
Login & Authentication - EU
Login & Authentication - APAC (AP)
CPQ Catalog Service - FR
Conga CLM - FR
Login & Authentication - FR
CPQ Config Service - NA
CPQ Config Service - EU
CPQ Config Service - AP
Conga CLM for Salesforce - NA
Conga CLM for Salesforce - EU
Conga CLM for Salesforce - AP
Conga Batch - AP
CPQ Config Service - FR
Conga CLM for Salesforce - FR
CPQ Pricing Service - NA
CPQ Pricing Service - EU
CPQ Pricing Service - AP
Conga Trigger - AP
CPQ Pricing Service - FR
Conga Batch - NA
Conga Batch - EU
CPQ Administration Service - NA
CPQ Administration Service - EU
CPQ Administration Service - AP
Conga Collaborate - AP
CPQ Administration Service - FR
Conga Trigger - NA
Conga Trigger - EU
CPQ Assets Service - NA
CPQ Assets Service - EU
CPQ Assets Service - AP
Composer API - AP
CPQ Assets Service - FR
Conga Collaborate - NA
Conga Collaborate - EU
CPQ Renewals Service - NA
CPQ Renewals Service - EU
CPQ Quote Service - AP
Discovery AI - EU
Discovery AI - AP
Conga Sign - AP
CPQ Quote Service - FR
Composer API - NA
Composer API - EU
CPQ Quote Service - NA
CPQ Quote Service - EU
CPQ Order Service - AP
High Volume Merge - AP
CPQ Order Service - FR
CPQ Order Service - NA
CPQ Order Service - EU
Conga Sign - NA
Conga Sign - EU
Conga Grid - AP
High Volume Merge - NA
High Volume Merge - EU
Conga Orchestrate - AP
Conga Grid - NA
Conga Grid - EU
Conga Orchestrate - NA
Conga Orchestrate - EU
Incident Timeline
Monitoring
A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved.
Email functionality on Conga Platform should now be accessible and functioning normally.
Email functionality on Conga Platform should now be accessible and functioning normally.
Aug 18, 2026 at 12:05 PM UTC
Investigating
We are currently investigating reports of Investigating Issue Impacting email functionality on Conga Platform.
Customers may experience intermittent errors involving email functionalities.
We will provide further updates as they are available.
Customers may experience intermittent errors involving email functionalities.
We will provide further updates as they are available.
Aug 18, 2026 at 11:25 AM UTC
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