New Multi-region uptime checks and custom-domain status pages

Agent Inbox - Delay in processing tasks

Minor Impact Resolved Duration: 23d 14h 4m July 27, 2026

Incident Lifecycle

Investigating Identified Monitoring

Incident Timeline

Monitoring
A fix has been implemented and tasks are currently being processed without delays.
We continue to monitor the results.
Jul 27, 2026 at 1:27 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Jul 27, 2026 at 12:45 PM UTC
Investigating
We are currently investigating an issue causing delay in processing tasks for the Agent Inbox
Jul 27, 2026 at 12:04 PM UTC
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