Current answer
CM.com experienced a critical incident: Verification & Sign - Database issue. ServiceAlert observed recovery on Oct 1, 2026.
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Incident Lifecycle
Affected Components
Sign
Seal
iDIN
IBAN Verification
ID Scan
OTP as a Service
Mobile Identity
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 1, 2026 at 7:08 AM UTC
Investigating
We are experiencing an issue with the database cluster which is currently being investigated.
Oct 1, 2026 at 6:55 AM UTC
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