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DonorPerfect Service Outage

Minor Impact Monitoring Ongoing per provider November 11, 2026
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Current answer

Classy (GoFundMe) experienced a minor incident: DonorPerfect Service Outage. The provider currently marks this incident Monitoring.

Official Classy (GoFundMe) status page Current Classy (GoFundMe) status Provider update:

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Incident Lifecycle

Monitoring Monitoring Monitoring Monitoring Monitoring Monitoring
Affected Components
DonorPerfect DonorPerfect Integration

Incident Timeline

Monitoring
DonorPerfect’s application and API remain offline while their recovery continues, so donation data is not yet syncing from GoFundMe Pro to DonorPerfect. Donations continue to process normally on GoFundMe Pro, and donors are not affected.

Because the sync depends on DonorPerfect’s API, it will resume once their service is restored. We’re monitoring closely and will confirm here when syncing is back up. For real-time updates on their restoration, subscribe to DonorPerfect’s status page: https://status.donorperfect.com/
Nov 14, 2026 at 6:02 PM UTC
Monitoring
DonorPerfect’s application and API remain offline while their recovery continues, so donation data is not yet syncing from GoFundMe Pro to DonorPerfect. Donations continue to process normally on GoFundMe Pro, and donors are not affected.

Because the sync depends on DonorPerfect’s API, it will resume once their service is restored. We’re monitoring closely and will confirm here when syncing is back up. For real-time updates on their restoration, subscribe to DonorPerfect’s status page: https://status.donorperfect.com/
Nov 13, 2026 at 3:03 PM UTC
Monitoring
DonorPerfect has reported progress toward restoring their service. Donation data is still not syncing from GoFundMe Pro to DonorPerfect while their recovery continues. Donations continue to process normally on GoFundMe Pro, and donors are not affected.

We’re monitoring closely and will confirm here once syncing to DonorPerfect resumes. For real-time updates on their restoration, subscribe to DonorPerfect’s status page:https://status.donorperfect.com/

We are reliant on their component DonorPerfect API.
Nov 12, 2026 at 3:03 PM UTC
Monitoring
DonorPerfect is still experiencing a service outage. Donation data is still not syncing from GoFundMe Pro to DonorPerfect. Transactions continue to process normally on GoFundMe Pro, and the donor experience is not affected.

We’re monitoring their progress closely and will post here as soon as we know more. For real-time updates, we recommend subscribing to DonorPerfect’s status page: https://status.donorperfect.com/
Nov 12, 2026 at 1:09 AM UTC
Monitoring
We are continuing to monitor for any further issues.
Nov 11, 2026 at 6:39 PM UTC
Monitoring
We are aware of an ongoing DonorPerfect service outage that is affecting data syncing between GoFundMe Pro and DonorPerfect. Donation data is not currently syncing to DonorPerfect. Transactions continue to process normally on GoFundMe Pro, and the donor experience remains unaffected.

We understand the disruption this causes to your team’s workflows. We are monitoring DonorPerfect’s service restoration and will share updates here as more information becomes available. We recommend subscribing to DonorPerfect’s status page directly. https://status.donorperfect.com/
Nov 11, 2026 at 6:24 PM UTC
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