Current answer
Clari experienced a minor incident: Copilot Smart Summaries are delayed. ServiceAlert observed recovery on Sep 9, 2026.
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Incident Lifecycle
Affected Components
Clari Copilot
Incident Timeline
Monitoring
Our engineering teams are aware of this issue related to a third-party outage and are monitoring the progress of that issue.
Smart summaries are not being generated for Copilot calls. Call processing is still working and summaries will be generated once the outage is resolved.
Smart summaries are not being generated for Copilot calls. Call processing is still working and summaries will be generated once the outage is resolved.
Sep 8, 2026 at 7:57 PM UTC
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