Smart-1 Cloud is not available in UAE region
Incident Lifecycle
Incident Timeline
Identified
We are continuing to work on a fix for this issue.
Mar 3, 2026 at 4:04 PM UTC
Identified
AWS is still working on it internally and estimating at least one more day before returning power.
We are continuing to be in contact with AWS on this matter
We are continuing to be in contact with AWS on this matter
Mar 2, 2026 at 6:44 AM UTC
Identified
Due to Infrastructure issues in AWS UAE region, Smart-1 Cloud customers in UAE data residency may experience degraded service and difficulties. We are working to mitigate that.
Mar 2, 2026 at 6:42 AM UTC
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