UAE Infinity Portal Outage
Incident Lifecycle
Incident Timeline
Identified
We are continuing to monitor the situation as it develops.
AWS team expects to see improvements to core services in the coming hours.
AWS team expects to see improvements to core services in the coming hours.
Mar 4, 2026 at 7:38 AM UTC
Identified
We are in contact with AWS and monitoring the situation.
AWS latest relevant update:
Mar 02 1:36 PM PST: "expect this to take at least a day to fully restore power and connectivity"
AWS latest relevant update:
Mar 02 1:36 PM PST: "expect this to take at least a day to fully restore power and connectivity"
Mar 3, 2026 at 10:55 AM UTC
Investigating
Due to Infrastructure issues in AWS UAE region,
Infinity Portal customers in UAE data residency may experience degraded service and difficulties.
We are working to mitigate that.
Infinity Portal customers in UAE data residency may experience degraded service and difficulties.
We are working to mitigate that.
Mar 2, 2026 at 8:07 AM UTC
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