Check Point Outage History
Daily status observations, past incidents, and reported issue history for Check Point.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 0% | 25 | 25 |
| July 2026 | 0% | 31 | 31 |
| June 2026 | 0% | 30 | 30 |
| May 2026 | 0% | 5 | 5 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
Mobile Canada degragation
Started:
monitoring
Issue was found and handled - monitoring
investigating
Operation is a bit in issue we keep investigating
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
User Center and Support Center Service Disruption
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
SASE: Zero Trust Applications Times Out
Started:
monitoring
ISP in Israel-1 was swapped 20 mins ago
Errors are not seen since in our logs, and customers reported issue is resolved
We are monitoring closely
investigating
All current reports of ZTA issues are generated from Israel-1 region
Investigation continues
investigating
We are currently investigating reports of timeouts when loading Zero Trust Applications. This issue is being treated with the highest priority, and our engineering team is actively working to identify the cause. A further update will be provided as soon as more information is available.
User Center and Support Center Service Disruption
Started:
investigating
We are currently investigating this issue.
SaaS Security Outage
Started:
investigating
We are currently investigating the issue.
June 2026
User Center Service Disruption
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
UK Infinity Portal outage
Started:
investigating
We are continuing to investigate this issue.
investigating
Due to Infrastructure issues inside Infinity Portal UK region,
Infinity Portal customers in UK data residency are not able to login to the portal.
We are working to mitigate that.
User Center and Support Center Service Disruption
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
User Center and Support Center Service Disruption
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
User Center and Support Center Service Disruption
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
Portal Data Services: Data Latency - US Data Residency
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
Users may experience increased latency for security logs and events in the Infinity Portal.
User Center and Support Center Service Disruption
Started:
identified
The issue has been identified and a fix is being implemented.
Event Forwarding export delay
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
Some customers may experience delays in logs arrival time
Policy Insights - Fail to fetch suggestions
Started:
investigating
We are currently investigating this issue.
May 2026
updates.checkpoint.com is down
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
The issue has been identified and a fix is being implemented.
Policy Insights - Fail to retrieve suggestions
Started:
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
April 2026
Identity and Trust - Temporary Service Disruption on US region
Started:
investigating
We are currently experiencing partial service disruptions. The issue is under investigation.
User Center service disruption
Started:
investigating
We are currently investigating an issue causing the User Center and Support Center to be unavailable. Our team is working to restore service as quickly as possible.
We will provide updates as soon as more information becomes available.
Reach my device service is unavailable
Started:
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
Spark Management - Application errors on MSSP account type
Started:
identified
The issue has been identified and a fix is being implemented.
Harmony Endpoint Portal involving the Asset Management and Organizational Units
Started:
investigating
we are currently experiencing a service interruption in the Harmony Endpoint Portal involving the Asset Management and Organizational Units. They are currently failing to load across all regions.
Our teams have identified the root cause and are actively working on implementing a solution.
We will keep you updated as we make progress and once the service is fully restored.
updates.checkpoint.com is facing a partial service disruption
Started:
investigating
We are currently investigating this issue.
WAF Policy Enforcement Degradation
Started:
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are currently experiencing a partial degradation in the WAF & Application Security Management service across multiple regions.
Some customers using SaaS profiles with non-issued certificates may experience issues when updating or applying security policies.
Traffic Processing (SaaS PoPs) is not affected, and application traffic continues to be inspected and handled as expected.
Logs and monitoring capabilities are not impacted.
We have identified the root cause and are actively deployin...
March 2026
Spark Management - EU - Gateways appear disconnected
Started:
investigating
We are currently investigating this issue.
Infinity Portal Data Services - EU region disruption
Started:
identified
Intermittent delays in query results and data updates may occur
Anti-Malware signature updates are currently unavailable
Started:
investigating
Anti-Malware signature updates are currently unavailable
Current protections are still active, this only affects updates.
This does not affect zero day protections nor anti-ransomware, these updates are still functional.
We are investigating this issue.
Infinity XDR is unavailable in UAE region
Started:
Check Point XDR Threat Hunting UAE Region
identified
XDR detection services are operational.
We are still waiting for the cloud services to become operational in UAE for the portal access.
investigating
Due to major outage in AWS UAE region's datacenter the Infinity Portal (and the Infinity XDR application as part of it) is unavailable until further notice
ThreatCloud AI services in UAE region
Started:
ThreatCloud UAE Region
monitoring
ThreatCloud AI Traffic is routed to other regions. Impacted services:
Web Security, URL and File Reputation services.
identified
We are currently experiencing service disruptions affecting ThreatCloud AI services in the UAE due to an issue of AWS (https://health.aws.amazon.com/health/status).
UAE Infinity Portal Outage
Started:
Check Point Portal UAE Region
identified
We are continuing to monitor the situation as it develops.
AWS team expects to see improvements to core services in the coming hours.
identified
We are in contact with AWS and monitoring the situation.
AWS latest relevant update:
Mar 02 1:36 PM PST: "expect this to take at least a day to fully restore power and connectivity"
investigating
Due to Infrastructure issues in AWS UAE region,
Infinity Portal customers in UAE data residency may experience degraded service and difficulties.
We are working to mitigate that.
Smart-1 Cloud is not available in UAE region
Started:
identified
We are continuing to work on a fix for this issue.
identified
AWS is still working on it internally and estimating at least one more day before returning power.
We are continuing to be in contact with AWS on this matter
identified
Due to Infrastructure issues in AWS UAE region, Smart-1 Cloud customers in UAE data residency may experience degraded service and difficulties. We are working to mitigate that.
SandBlast Threat Emulation & Threat Extraction services - UAE region
Started:
SandBlast Threat Emulation Cloud - Dubai, UAE
monitoring
Threat Emulation and Threat Extraction experience service disruptions in the UAE due to an issue of AWS (https://health.aws.amazon.com/health/status).
Traffic is routed to other regions.
Harmony Endpoint – Temporary Service Disruption in UAE (United Arab Emirates) Region
Started:
Check Point Endpoint Security - UAE Region
monitoring
We are continuing to monitor for any further issues.
monitoring
We are currently experiencing a service disruption in our data center in the United Arab Emirates due to an issue with our cloud infrastructure provider.
As a result, customers whose Harmony Endpoint services are hosted in the United Arab Emirates region may experience difficulty accessing the Harmony Endpoint management portal.
There is no security impact. Endpoint protections on devices continue to operate as expected.
Our team is actively monitoring the situation and working closely with ...
monitoring
The service disruption in the United Arab Emirates region has been resolved, with one remaining issue related to log visibility.
The Harmony Endpoint management portal is now fully accessible.
Connectivity between Endpoint clients and the server has been restored.
Customers may still experience missing or delayed logs in the portal. Our team is actively working to fully restore log visibility.
We will provide another update once the remaining issue is resolved.
monitoring
We are currently experiencing a service disruption in our data center in the United Arab Emirates due to an issue with our cloud infrastructure provider.
As a result, customers whose Harmony Endpoint services are hosted in the United Arab Emirates region may experience:
• Difficulty accessing the Harmony Endpoint management portal
• Temporary connectivity issues between Endpoint clients and the server
There is no security impact. Endpoint protections on devices continue to operate as ex...
Harmony Mobile UAE - Operational Issues
Started:
Check Point Mobile Security - UAE Region
investigating
Harmony Mobile UAE - Operational Issues
Issue with infrastructure of unknown origin at this point - being investigated
Customers may experience logs delay
Started:
Check Point Smart-1 Cloud Security Management - EU Region
Check Point Smart-1 Cloud Security Management – US Region
Check Point Smart-1 Cloud Security Management – AU Region
Check Point Smart-1 Cloud Security Management - IN Region
investigating
We are currently investigating this issue.