CallRail

PCI Insights Delay

Minor Impact Resolved Duration: 2d 8h 59m August 17, 2026

Investigating Monitoring

Affected Components

Conversation Intelligence

Incident Timeline

Monitoring

A fix has been implemented and we are monitoring the results.

Aug 17, 2026 at 5:32 PM UTC

Investigating

We are investigating an issue that may cause some PCI insights to be delayed. We sincerely apologize for any inconvenience these delays may cause.

Aug 17, 2026 at 5:10 PM UTC

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