Transcriptions API Timeout
Incident Lifecycle
Affected Components
Call Transcription
Conversation Intelligence
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Aug 20, 2026 at 2:58 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Aug 20, 2026 at 2:20 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 20, 2026 at 2:17 PM UTC
Investigating
We are currently investigating this issue.
Aug 20, 2026 at 2:13 PM UTC
Was your business affected by this CallRail outage?
Follow CallRail and route available status alerts to email or a team channel.