New Multi-region uptime checks and custom-domain status pages

Issues with Asset Conversion in US-Only & EU-Only

Minor Impact Resolved Duration: 16h 3m August 20, 2026

Incident Lifecycle

Investigating Investigating Investigating
Affected Components
Asset Library

Incident Timeline

Investigating
We are continuing to investigate reports of issues affecting asset conversions in us-only and eu-only portals. Users may experience some assets getting stuck in a conversion state during upload. Our team is working to identify the cause and will share updates as soon as possible.
Until the problem is fixed, please save the asset that have successfully converted, and reattempt upload of those that were stuck in a conversion state.
Aug 20, 2026 at 6:29 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 20, 2026 at 5:17 PM UTC
Investigating
We’re currently investigating reports of issues affecting asset conversions in us-only. Users may experience some assets getting stuck in a conversion state during upload. Our team is working to identify the cause and will share updates as soon as possible.
Until the problem is fixed, please save the asset that have successfully converted, and reattempt upload of those that were stuck in a conversion state.
Aug 20, 2026 at 4:26 PM UTC
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