New Multi-region uptime checks and custom-domain status pages

Latency and Errors on US07

Minor Impact Resolved Duration: 2h 26m September 2, 2026
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Current answer

Braze experienced a minor incident: Latency and Errors on US07. ServiceAlert observed recovery on Sep 2, 2026.

Official Braze status page Current Braze status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Monitoring
Affected Components
Dashboard

Incident Timeline

Monitoring
Engineers have implemented a fix and the Dashboard has been stable for over 30 minutes. We are continuing to monitor the issue to ensure full resolution.
Sep 2, 2026 at 9:36 AM UTC
Identified
We have identified the issue leading to intermittent dashboard errors and latency and engineers are working to resolve the issue.
Sep 2, 2026 at 8:58 AM UTC
Investigating
Our Engineering team are investigating intermittent latency and errors on the US07 Dashboard.
Sep 2, 2026 at 7:43 AM UTC
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