Ally Processing Delays for Canvas Institutions - US-east Region (April 27, 2026)
Incident Lifecycle
Incident Timeline
Investigating
We are experiencing a spike in activity beginning at 11:20AM EDT which has caused intermittent delays in the real-time processing of new content added to the LMS for Canvas institutions in the US. Real-time processing delays of approximately 1 to 2 hours for new content items may be seen during this time.
Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.
Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.
Apr 27, 2026 at 4:51 PM UTC
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