Ally Alternative Format Processing Delays - Europe - April 21, 2026
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Apr 21, 2026 at 5:54 PM UTC
Identified
We are currently experiencing delays in the processing and generation of Alternative Formats for institutions in Europe. The Ally development team is treating this as a high priority while adding resources to process the existing backlog.
Apr 21, 2026 at 1:47 PM UTC
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