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BigCommerce

Elevated Response Times

Minor Impact Monitoring Ongoing April 24, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Apr 24, 2026 at 2:59 PM UTC
Investigating
Commerce engineers are currently investigating an issue with elevated response times. We will provide an update shortly.
Apr 24, 2026 at 2:41 PM UTC
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