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BigCommerce

Missing Data in Analytics Reports

Minor Impact Investigating Ongoing May 21, 2026

Incident Lifecycle

Investigating Investigating

Incident Timeline

Investigating
We are continuing to investigate this issue.
May 21, 2026 at 5:39 PM UTC
Investigating
BigCommerce Engineers are investigating an issue where analytics data is missing from the Control Panel Analytics Reports for a subset of stores.
May 21, 2026 at 5:30 PM UTC
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