New Multi-region uptime checks and custom-domain status pages

Paypal payment gateway reenabling itself on some checkouts

Minor Impact Resolved Duration: 34d 8h 43m July 16, 2026

Incident Lifecycle

Investigating Identified

Incident Timeline

Identified
The issue has been identified and a fix is being implemented.
Jul 16, 2026 at 5:26 PM UTC
Investigating
Commerce Engineers have identified an issue with Paypal payment gateways reenabling themselves on some stores checkouts, and are actively working on a fix.
Jul 16, 2026 at 5:25 PM UTC
Was your business affected by this BigCommerce outage?
Follow BigCommerce and route available status alerts to email or a team channel.