Accept Suite API - Service Disruption
Incident Lifecycle
Incident Timeline
Monitoring
We have identified the issue, a fix has been implemented, and we are monitoring closely to ensure the issue is resolved.
<b>Reported Start Time:</b> 8:00 AM GMT on 25 April 2026
<b>Impact:</b> Users may have experienced OTS Token errors when transactions were created using Accept Suite API. The issue only affected Accept suite endpoints that generates the tokens needed for the requests.
<b>Next Update:</b> As current status changes
We regret any inconvenience this may cause for our cust...
<b>Reported Start Time:</b> 8:00 AM GMT on 25 April 2026
<b>Impact:</b> Users may have experienced OTS Token errors when transactions were created using Accept Suite API. The issue only affected Accept suite endpoints that generates the tokens needed for the requests.
<b>Next Update:</b> As current status changes
We regret any inconvenience this may cause for our cust...
Apr 26, 2026 at 5:40 AM UTC
Investigating
Authorize.net is aware of an issue that is currently affecting transaction processing using Accept Suite API services.
We are investigating the cause and working urgently to resolve the issue.
<b>Reported Start Time:</b> 8:00 AM GMT on 25 April 2026
<b>Impact:</b> Users may experience OTS Token errors when transactions are getting created using Accept Suite API. This is only affecting Accept suite endpoints that generates the tokens needed for the requests.
<b>Next Update:</b> As curren...
We are investigating the cause and working urgently to resolve the issue.
<b>Reported Start Time:</b> 8:00 AM GMT on 25 April 2026
<b>Impact:</b> Users may experience OTS Token errors when transactions are getting created using Accept Suite API. This is only affecting Accept suite endpoints that generates the tokens needed for the requests.
<b>Next Update:</b> As curren...
Apr 26, 2026 at 4:30 AM UTC
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