API Connection/Endpoint - Server Integration Method (SIM) Relay Response Issue
Incident Lifecycle
Affected Components
Server Integration Method (SIM)
Incident Timeline
Identified
Authorize.net has identified the issue affecting the Server Integration Method (SIM) Relay Response and we appreciate your patience as we work urgently to implement a mitigation.
<b>Impact:</b> Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment.
<b>Reported Start Time:</b> 01 July 2026 TBD
<b>Next Update:</b>As current status changes
We regret any inconvenience ...
<b>Impact:</b> Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment.
<b>Reported Start Time:</b> 01 July 2026 TBD
<b>Next Update:</b>As current status changes
We regret any inconvenience ...
Aug 20, 2026 at 4:12 PM UTC
Investigating
Authorize.net is aware of an issue that is currently affecting the Server Integration Method (SIM) Relay Response.
We are investigating an issue where some customers may encounter a blank page after successful payment submission, and we are working urgently to resolve the issue.
<b>Impact:</b> Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment.
<b>Reported Start Ti...
We are investigating an issue where some customers may encounter a blank page after successful payment submission, and we are working urgently to resolve the issue.
<b>Impact:</b> Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment.
<b>Reported Start Ti...
Aug 20, 2026 at 3:16 PM UTC
Investigating
Authorize.net is aware of an issue that is currently affecting the Server Integration Method (SIM) Relay Response.
We are investigating an issue where some customers may encounter a blank page after successful payment submission, and we are working urgently to resolve the issue.
<b>Impact:</b> Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment.
<b>Reported Start Ti...
We are investigating an issue where some customers may encounter a blank page after successful payment submission, and we are working urgently to resolve the issue.
<b>Impact:</b> Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment.
<b>Reported Start Ti...
Aug 20, 2026 at 3:13 PM UTC
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