New Multi-region uptime checks and custom-domain status pages

API Connection/Endpoint - Server Integration Method (SIM) Relay Response Issue

Minor Impact Resolved Duration: 1d 5h 36m August 20, 2026

Incident Lifecycle

Investigating Investigating Identified
Affected Components
Server Integration Method (SIM)

Incident Timeline

Identified
Authorize.net has identified the issue affecting the Server Integration Method (SIM) Relay Response and we appreciate your patience as we work urgently to implement a mitigation.

<b>Impact:</b> Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment.

<b>Reported Start Time:</b> 01 July 2026 TBD

<b>Next Update:</b>As current status changes

We regret any inconvenience ...
Aug 20, 2026 at 4:12 PM UTC
Investigating
Authorize.net is aware of an issue that is currently affecting the Server Integration Method (SIM) Relay Response.

We are investigating an issue where some customers may encounter a blank page after successful payment submission, and we are working urgently to resolve the issue.

<b>Impact:</b> Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment.

<b>Reported Start Ti...
Aug 20, 2026 at 3:16 PM UTC
Investigating
Authorize.net is aware of an issue that is currently affecting the Server Integration Method (SIM) Relay Response.

We are investigating an issue where some customers may encounter a blank page after successful payment submission, and we are working urgently to resolve the issue.

<b>Impact:</b> Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment.

<b>Reported Start Ti...
Aug 20, 2026 at 3:13 PM UTC
Was your business affected by this Authorize.net outage?
Follow Authorize.net and route available status alerts to email or a team channel.