A fix has been implemented, and we are monitoring closely to ensure the issue is resolved.
<b>Impact:</b> The issue has been mitigated, and customers are now able to use the Authorize.net API Service as expected.
<b>Reported Start Time:</b> 05 September 2026, 12:37 GMT
<b>Reported End Time:</b> 07 September 2026, 12:12 GMT
<b>Next Update:</b> When status changes or significant information is available.
Please do not hesitate to contact the Authorize.net support team if you have any questi...
investigating
Authorize.net is aware of an issue that is currently affecting the Authorize.net API Service.
We are investigating the cause and working urgently to resolve the issue.
<b>Impact:</b> Clients may experience errors or delays when sending or receiving API requests, which could impact payment processing and transaction status updates.
<b>Reported Start Time:</b> 05 September 2026, 12:37 GMT
<b>Next Update:</b> When status changes or significant information is available.
We regret any inconve...
We have identified the issue affecting Customer Invoicing services and implemented a fix. We are closely monitoring to ensure the issue is resolved.
<b>Impact:</b> Customer Invoicing processing has returned to normal.
<b>Reported Start Time:</b> 01 September 2026, 01:00 GMT
<b>Next Update:</b> Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.n...
investigating
Authorize.net is aware of an issue that is currently affecting Customer Invoicing services.
We are investigating the cause and working urgently to resolve the issue.
<b>Impact:</b> Users may be experiencing issues where paid invoices are not updating to a "Paid" status.
<b>Reported Start Time:</b> 01 September 2026, 01:00 GMT
<b>Next Update:</b> Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigat...
Authorize.net has implemented backend changes to mitigate the issue affecting the Simple Checkout service.
We are continuing to monitor the Simple Checkout service for discrepancies and will provide updates until the issue has been resolved.
<b>Impact:</b> The issue has been mitigated and customers are now able to use the Simple Checkout service as expected
<b>Reported Start Time:</b> 03 August 2026, 21:14 GMT
<b>Reported End Time:</b> 20 August 2026 19:00 GMT
<b>Next Update:</b> As current status changes.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
<a href="https://support.authorize.net" target="_blank">Authorize.net Support Center</a>
<b>Incident #:</b> INC26672537
investigating
Authorize.net continues to investigate the cause and working urgently to resolve the issue.
For the time being, users are advised to enable Advanced Fraud Detection Suite filters to identify any suspicious transaction activity with a filter action of Do Not Authorize and Hold For Review.
(Enhanced AVS, Enhanced CCV, Daily Velocity, Hour Velocity, Amount).
<b>Reported Start Time:</b> 03 August 2026, 21:14 GMT
<b>Next Update:</b> As current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. <a href="https://support.authorize.net" target="_blank">Authorize.net Support Center</a>
<b>Incident #:</b> INC26672537
investigating
Authorize.net is aware of an issue that is currently affecting Simple Checkout processing.
We are investigating the cause and working urgently to resolve the issue.
<b>Impact:</b>
Clients using Simple Checkout may see unexpected processing volumes.
<b>Reported Start Time:</b> 03 August 2026, 21:14 GMT
<b>Next Update:</b> As current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. <a href="https://support.authorize.net" target="_blank">Authorize.net Support Center</a>
<b>Incident #:</b> INC26672537
Legacy Incident Archive
19 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
API Connection/Endpoint - Server Integration Method (SIM) Relay Response Issue
minorSource not attested
Last archived state: resolved
View archived record details
Server Integration Method (SIM)
identified
Authorize.net has identified the issue affecting the Server Integration Method (SIM) Relay Response and we appreciate your patience as we work urgently to implement a mitigation.
<b>Impact:</b> Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment.
<b>Reported Start Time:</b> 01 July 2026 TBD
<b>Next Update:</b>As current status changes
We regret any inconvenience ...
investigating
Authorize.net is aware of an issue that is currently affecting the Server Integration Method (SIM) Relay Response.
We are investigating an issue where some customers may encounter a blank page after successful payment submission, and we are working urgently to resolve the issue.
<b>Impact:</b> Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment.
<b>Reported Start Ti...
investigating
Authorize.net is aware of an issue that is currently affecting the Server Integration Method (SIM) Relay Response.
We are investigating an issue where some customers may encounter a blank page after successful payment submission, and we are working urgently to resolve the issue.
<b>Impact:</b> Merchants using SIM Relay Response may experience an issue where customers are redirected to a blank page instead of the expected confirmation page after submitting a payment.
<b>Reported Start Ti...
API Connection/Endpoint Service Disruption - Sandbox Environment
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Authorize.net is aware of an issue that is currently affecting the Hosted Payment form service in Sandbox Environment.
We are investigating the cause and working urgently to resolve the issue.
<b>Impact:</b> Merchants may experience issues completing payments through Sandbox hosted payment forms due to a CAPTCHA issue.
<b>Reported Start Time:</b> 12 August 2026 3:00 PM GMT
<b>Next Update:</b> As current status changes
We regret any inconvenience this may cause for our customers. We will ...
API Connection/Endpoint Service Disruption
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Authorize.net is aware of an issue that is currently affecting the Hosted Payment form service.
We are investigating the cause and working urgently to resolve the issue.
<b>Impact:</b> Merchants may experience issues completing payments through hosted payment forms due to a CAPTCHA issue.
<b>Reported Start Time:</b> 13 August 2026
<b>Next Update:</b> As current status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is ...
NAB EPX Processing Service Disruption
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue affecting transactions processed through the NABEPX processor has been mitigated.
Visa continues to monitor closely with NABEPX to confirm service stability and ensure the issue is fully resolved.
<b>Impact:</b>
Merchants may have encountered transactions returning RTC 20 on NABEPX processor during authorization.
<b>Reported Start Time:</b> 13 August 2026, 16:07 GMT
<b>Reported End Time:</b> 13 August 2026, 17:39 GMT
<b>Next Update:</b> As current status changes
We re...
investigating
Authorize.net is aware of an issue that is currently affecting the NAB Processor transaction processing.
We have received confirmation from NABEPX that they are aware of the issue on their end and we are actively communicating with them to identify and resolve the issue.
<b>Impact:</b>
Merchants may encounter transactions returning RTC 20 on NABEPX processor during authorization.
<b>Reported Start Time:</b> 13 August 2026, 16:07 GMT
<b>Next Update:</b> As current status changes
We reg...
Vantiv Service Disruption
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented for the issue affecting Vantiv transaction processing and we are monitoring closely to ensure the issue is resolved.
<b>Impact:</b> The issue impacting Vantiv transaction processing has been mitigated.
<b>Reported Start Time:</b> 21:14 GMT on August 03, 2026
<b>Reported End Time:</b> 01:15 GMT on August 09, 2026
<b>Next Update:</b> As current status changes.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
...
investigating
Authorize.net continues to investigate the issue that is currently affecting Vantiv transaction processing.
<b>Impact:</b> Users may experience delays, intermittent errors, or transaction failures for payment-related services.
<b>Reported Start Time:</b> 03 August 2026, 21:14 GMT
<b>Next Update:</b> As status changes
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
<a href="https://support.authorize.net" target="_blank">Authorize.ne...
investigating
Authorize.net is aware of an issue that is currently affecting Vantiv transaction processing.
We are investigating the cause and working urgently to resolve the issue.
<b>Impact:</b> Users may experience delays, intermittent errors, or transaction failures for payment-related services.
<b>Reported Start Time:</b> 03 August 2026, 21:14 GMT
<b>Next Update:</b> As status changes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is...
July 2026
Authorize.net Corporate and Support Websites Service Disruption
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Authorize.net is aware of an issue that is currently affecting the functionality of Corporate and Support Web Sites.
We are investigating the cause and working urgently to resolve the issue. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Impact:Support Center users may experience delays when creating cases, posting comments, and using chat functionality.
Reported Start Time: 13:30 GMT, 23 July 2026
Next Update: A...
PINT, MINT, mPOS and Windows App Login Issues
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue affecting multiple portal Interface has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.
<b>Reported Start Time:</b> July 12th, 2:15 AM GMT
<b>Impact:</b> Customers are now able to use all relevant portal Interface as normal.
<b>Next Update:</b> No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
<a href="https://support.au...
identified
Partial recovery has been done and mPOS and Windows App is working as expected.
We have identified the issue affecting the issue of the Merchant and Partner Interface.
We appreciate your patience as we work urgently to implement a mitigation.
<b>Impact:</b> Users may experience login issues with Merchant and/or Partner Interface.
<b>Reported Start Time:</b> July 12th, 2:15 AM GMT
<b>Next Update:</b> When status changes or new available is available
We regret any inconvenience this may c...
investigating
After further investigation, more impact had been identified. This include mPOS and Windows App.
We are investigating the cause and working urgently to resolve the issue.
<b>Impact:</b> Users may experience issues with login for Mulitples Portal Interface.
<b>Reported Start Time:</b> July 12th, 2:15 AM GMT
<b>Next Update:</b> Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not he...
investigating
Authorize.net is aware of an issue that is currently affecting the login process for Merchant and/or Partner Interface.
We are investigating the cause and working urgently to resolve the issue.
<b>Impact:</b> Users may experience issues with login for Merchant and/or Partner Interface.
<b>Reported Start Time:</b> July 12th, 2:15 AM GMT
<b>Next Update:</b> Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue i...
June 2026
Vantiv Refund Settlement Issue
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Authorize.net is aware of an issue that is currently affecting Vantiv refund settlement processing.
We are investigating the cause and working urgently to resolve the issue.
<b>Impact:</b> This issue is impacting the settlement of refund transactions processed through Vantiv.
<b>Reported Start Time:</b> 24 June 2026 06:42 GMT
<b>Next Update:</b> As status changes.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
...
Sandbox and Partner Interface Access Issue
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Authorize.net is aware of an issue that is currently affecting the login process for Sandbox and Partner Login.
We are investigating the cause and working urgently to resolve the issue.
<b>Impact:</b> There is an issue with the Sandbox login where users are unable to log in after entering their credentials. The page continues to load and redirects to https://demo.authorize.net/ebc2/login. This issue is also occurring with the Partner login for Sandbox accounts.
<b>Reported Start Time:</b> ...
Authorize.net API Issue
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring closely to ensure the issue is resolved.
<b>Impact:</b> The issue has been mitigated and Authorize.Net API transactions are now working as expected.
<b>Reported Start Time:</b> 04 June 2026, 05:50 GMT
<b>Reported End Time:</b> 04 June 2026, 11:56 GMT
<b>Next Update:</b> As current status changes.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
<a href="https://support.authorize.net" t...
investigating
Authorize.net is aware of an issue that is currently affecting some Authorize.Net API transactions.
We are investigating the cause and working urgently to resolve the issue.
<b>Impact:</b> Users may experience issues with some API transactions returning an invalid response code.
<b>Reported Start Time:</b> 04 June 2026, TBD
<b>Next Update:</b> Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated....
investigating
Authorize.net is aware of an issue that is currently affecting Authorize.net API.
We are investigating the cause and working urgently to resolve the issue.
<b>Impact:</b> Users may experience issues with Authorize.net API connectivity.
<b>Reported Start Time:</b> 04 June 2026, TBD
<b>Next Update:</b> Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize...
