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Akeneo

[Supplier Data Manager] - Job processing delays and errors

Major Impact Monitoring Ongoing May 22, 2026

Incident Lifecycle

Identified Identified Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results. New SDM jobs are now processed as expected.
May 22, 2026 at 11:15 AM UTC
Identified
We are continuing to work on a fix for this issue.
May 22, 2026 at 8:52 AM UTC
Identified
We are currently experiencing delays and errors in job processing on Supplier Data Manager. Our team is actively investigating and working to restore normal performance.

We sincerely apologize for the inconvenience caused by this service disruption.
May 22, 2026 at 8:04 AM UTC
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