Latency on import and export jobs in the Western European region
Incident Lifecycle
Incident Timeline
Monitoring
We have identified an issue in which some users in the Western European region are experiencing increased latency across all exports and all imports except product imports. The issue began around 2:00 PM CEST on April 21st, 2026.
Our engineering team has identified the root cause within our infrastructure and has implemented a fix to mitigate the issue. We will continue monitoring the situation and provide an update within 1 hour.
Our engineering team has identified the root cause within our infrastructure and has implemented a fix to mitigate the issue. We will continue monitoring the situation and provide an update within 1 hour.
Apr 21, 2026 at 2:38 PM UTC
Was your business affected by this Akeneo outage?
Set up instant alerts for Akeneo, be the first to know about outages via email, Slack, Teams, or Discord.