Current answer
Aircall experienced a minor incident: Increased Platform Errors. ServiceAlert observed recovery on Sep 3, 2026.
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Incident Lifecycle
Affected Components
Call Routing & IVR
Live Monitoring
Users & Teams
Incident Timeline
Monitoring
We have been observing stabilization of the system performance for the past few minutes.
Our team will continue monitoring it until full resolution is confirmed.
Our team will continue monitoring it until full resolution is confirmed.
Sep 3, 2026 at 10:28 PM UTC
Identified
This may cause sporadic impact on User status, Live Monitoring, Contacts, integrations, conversations, and other services.
The issue appears to be caused by an ongoing regional incident with one of our Infrastructure Providers.
We are continuously working to stabilize the system performance.
The issue appears to be caused by an ongoing regional incident with one of our Infrastructure Providers.
We are continuously working to stabilize the system performance.
Sep 3, 2026 at 10:09 PM UTC
Investigating
We are currently investigating signs of a possible service degradation. We will provide further details as soon as possible.
Sep 3, 2026 at 9:59 PM UTC
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