New Multi-region uptime checks and custom-domain status pages

Delayed MMS delivery confirmation for some customers

Minor Impact Resolved Duration: 46m September 1, 2026
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Current answer

Aircall experienced a minor incident: Delayed MMS delivery confirmation for some customers. ServiceAlert observed recovery on Sep 1, 2026.

Official Aircall status page Current Aircall status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Monitoring
Affected Components
Outbound Messaging (SMS/MMS)

Incident Timeline

Monitoring
Thus far we have not detected any direct impact to our customers, but we will continue to monitor
Sep 1, 2026 at 7:02 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 1, 2026 at 6:45 PM UTC
Investigating
Our monitoring systems have detected a potential issue with MMS messages delayed delivery. We will update this page with more information when possible
Sep 1, 2026 at 6:43 PM UTC
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