New Multi-region uptime checks and custom-domain status pages

Elevated errors related to login for some accounts

Minor Impact Resolved Duration: 4h 29m September 9, 2026
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Current answer

ActivTrak experienced a minor incident: Elevated errors related to login for some accounts. ServiceAlert observed recovery on Sep 9, 2026.

Official ActivTrak status page Current ActivTrak status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Monitoring
Affected Components
Web Application

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Sep 9, 2026 at 7:45 PM UTC
Investigating
Our engineering team is continuing to look into the elevated error rates related to login for some accounts.
Sep 9, 2026 at 5:30 PM UTC
Investigating
Our engineering team has identified an increase number or errors related to login.
Sep 9, 2026 at 4:35 PM UTC
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