Current answer
ActivTrak experienced a minor incident: Delayed processing of insights data. ServiceAlert observed recovery on Oct 20, 2026.
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Incident Lifecycle
Affected Components
API / ActivConnect
Data Ingestion
Incident Timeline
Monitoring
A fix has been implemented and the current backlog is being processed. Our engineering team is monitoring the results.
Oct 20, 2026 at 4:28 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Oct 20, 2026 at 3:29 PM UTC
Investigating
Some users may be experiencing delays in insights reporting data. Our engineering team is looking into the issue.
Oct 20, 2026 at 2:41 PM UTC
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