Current answer
Acquia Inc experienced a minor incident: Acquia DAM Degraded File Processing. ServiceAlert observed recovery on Aug 31, 2026.
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Incident Lifecycle
Affected Components
Acquia DAM
Assets and Templates
Acquia DAM
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring to ensure stability. We're also processing work that accumulated during the incident.
Aug 31, 2026 at 5:00 PM UTC
Investigating
We are currently investigating an issue with degraded file processing for customers hosted in the EU.
Aug 31, 2026 at 4:28 PM UTC
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