New Multi-region uptime checks and custom-domain status pages

Degraded Performance - SearchStax Pulse Performance Graphs

Minor Impact Resolved Duration: 9h 47m September 3, 2026
View the provider incident record →

Current answer

Acquia Inc experienced a minor incident: Degraded Performance - SearchStax Pulse Performance Graphs. ServiceAlert observed recovery on Sep 4, 2026.

Official Acquia Inc status page Current Acquia Inc status ServiceAlert observed status change:

Looking for an update now? Check the current status, or follow Acquia Inc for future changes.

Incident Lifecycle

Investigating Identified
Affected Components
SearchStax Pulse Monitoring SearchStax

Incident Timeline

Identified
Our upstream search infrastructure partner, SearchStax, has identified the root cause of the issue affecting the display of Pulse Performance Graphs. A fix is currently being implemented. Core search functionality remains fully operational and unaffected. We will continue to provide updates as the situation progresses.
Sep 3, 2026 at 5:41 PM UTC
Investigating
Our upstream search infrastructure partner, SearchStax, is currently experiencing an issue affecting the display of Pulse Performance Graphs; core search functionality remains fully operational and unaffected. SearchStax is actively investigating and working toward a resolution — clearing browser cookies and refreshing the page may help in the meantime. We will provide updates as the situation progresses.
Sep 3, 2026 at 4:27 PM UTC
Was your business affected by this Acquia Inc outage?
Follow Acquia Inc and route available status alerts to email or a team channel.