Current answer
Acquia Inc experienced a minor incident: Intermittent Pipeline Job Start Failures. ServiceAlert observed recovery on Sep 7, 2026.
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Incident Lifecycle
Affected Components
Acquia Cloud Next
Cloud Platform Enterprise
Incident Timeline
Monitoring
We are no longer seeing new instances of the issue affecting pipeline job starts. Our team continues to monitor the service for any recurrence. Further updates will be provided as more information becomes available.
Sep 7, 2026 at 11:51 AM UTC
Investigating
We are currently investigating an issue where some customers are experiencing timeouts and errors when attempting to initiate Pipelines jobs. Our engineering team is actively looking into the cause of these failures. We will provide another update as soon as more information becomes available.
Sep 7, 2026 at 10:31 AM UTC
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