Current answer
Abnormal Security experienced a critical incident: Portal Access Disruption – (Gov). ServiceAlert observed recovery on Sep 23, 2026.
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Incident Lifecycle
Affected Components
Portal Application (Fedramp)
Incident Timeline
Investigating
Starting around 17:50 UTC, Abnormal began experiencing a service disruption affecting Portal access for Government customers. During this time, impacted customers may be unable to access the Portal. Email detection, scoring, and remediation services remain fully operational, and customer security protection is not impacted. Abnormal's engineering team is actively investigating and working to restore full functionality. Abnormal will provide the next update within 60 minutes or sooner as more information becomes available. If you experience any further issues, please reach out to Abnormal's support team at support@abnormalsecurity.com.
Sep 23, 2026 at 6:17 PM UTC
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