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Inbound Email Security Detection and Remediation Disruption — US Hosted Customers

Critical Impact Identified Ongoing per provider October 1, 2026
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Current answer

Abnormal Security experienced a critical incident: Inbound Email Security Detection and Remediation Disruption — US Hosted Customers. The provider currently marks this incident Identified.

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Incident Lifecycle

Investigating Identified
Affected Components
Inbound Email Security (IES)

Incident Timeline

Identified
Abnormal engineers have identified the issue and are actively working on a fix to restore full service. The next update will be provided within one hour or sooner if additional information becomes available.
Oct 1, 2026 at 1:20 AM UTC
Investigating
Starting at approximately 23:30 UTC on September 30, 2026, Abnormal began experiencing a service disruption affecting Inbound Email Security detection and remediation for some hosted US customers. Inline email may also not be detected or remediated as expected during this time. Abnormal engineers are actively working to restore services, and the next update will be provided within one hour or sooner if additional information becomes available.
Oct 1, 2026 at 12:27 AM UTC
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